Job Bank
Job Bank
Usher
New Brunswick, NJ
State Theatre New Jersey
Part Time
Posted October 05, 2021
Usher/Ticket Takers are responsible for providing excellent guest service at all State Theatre events. Management is looking for applicants with past experience in direct customer service as well as a wide array of hours of availability including days/nights/weekends/holidays.
Duties and Responsibilities
• Greet and welcome all guests• Scan/check tickets to ensure all guests have a proper ticket
• Direct all guests to their proper seats
• Correct seating mistakes as necessary
• Provide prompt and professional responses to all audience inquiries
• Display a calm and attentive demeanor when rectifying issues with guests
• Display a positive attitude and excellent customer service skills and when interacting with guests
• Monitor and enforce patrons to ensure State Theatre New Jersey policies regarding procedure and safety are followed
• Perform all pre- and post-performance tasks as directed by management
• Disperse any and all marketing materials as directed by management
• Assist all Guests in the event of an emergency to locate the nearest Exit or escape route to safety
• Light maintenance and cleaning
• Assist special needs and handicapped guests as necessary
Requirements
• Physical/Mental Requirements Necessaryo Ability to carry up to 40 lbs. waist high, including up and down stairs is required
o Ability to climb steps repeatedly is required
o Ability to descend/ascend ramps and inclines/declines
o Ability to stand for long periods of time is required
o Work indoors/outdoors in a fast-paced, busy environment, with environmental conditions such as noise, dust, heights, dark/dim/absence of lighting, and smoke. Incumbents must have the ability to bend, stretch, reach, and kneel without restriction
• Must be able to communicate effectively in English, in both written and oral forms
• Must have interpersonal skills to deal effectively with all business contacts
• Maintain a professional, neat and well-groomed appearance, adhering to State Theatre New Jersey standards
• Work varied shifts, including nights, weekends, and holidays
• High School Diploma or equivalent is required
• Proof of eligibility to work in the United States is required
• Experience with Two Way Radios is preferred
How To Apply
Email your resume to Jessica Trechak, Director of Events, at jtrechak@stnj.org.
Email: jtrechak@stnj.org
