Job Bank

Director of Operations & Community Programs
Newark, NJ
New Jersey Symphony
Full Time
Posted April 21, 2022
The Director of Operations & Community Programs position offers high-level experience in all aspects of orchestral operations with a focus on chamber music programs. There are regular opportunities to work with and be mentored by senior employees, and the position involves exposure to major performing artists and a vibrant community of professional musicians.

This position has the primary responsibility for the operations of the New Jersey Symphony’s traveling chamber music program, known as Community Partners (CP). Founded in 1998, the CP program is critical to the Symphony’s mission and continues to be a growing part of our diverse work in communities statewide.

Duties and Responsibilities

Collaborate closely with the Artistic Planning department to propose and develop new content for outside partners and internal events, in alignment with the Symphony’s mission statement and strategic plan.
Collaborate closely with the Education & Community Engagement (ECE) department to develop and implement the Symphony’s community engagement strategy.
Collaborate closely with ECE and Development departments to plan, coordinate, evaluate and report on grant-funded community engagement programs.
Assist ECE and Development departments with solicitation and development of new relationships with funders, community partners and clients to create new revenue streams.
Collaborate closely with Development department to coordinate artistic and operational needs for featured performers at special events such as gala dinners.
Prospect with new clients and execute client contracts, including negotiating pricing and terms.
Make service offers to New Jersey Symphony musicians and substitutes in a timely manner. Work to strategically utilize all musicians as much as possible.
Schedule events and rehearsals for CP engagements. Coordinate logistics and communicate them to musicians and staff as needed.
Collaborate with other departments on planning and implementing pre- and post-concert events.
Serve as on-site stage manager for CP events (in rotation) and orchestral services (occasionally).
Serve as point person for the CP task force of staff and musicians to adjudicate issues and propose new policy.
Participate in labor negotiations with musicians’ union.
Reconcile invoices, track expenses and maintain updated CP budget information throughout the season. Project budget needs for future projects and seasons.
Other duties as assigned.


Bachelor’s degree or equivalent combination of education/training in classical music, music education or related field.
Minimum three years’ administrative experience in an arts organization or educational setting.
Strong working knowledge of standard Microsoft Office applications. Experience with OPAS (Orchestra Planning and Administration Software) and/or databases helpful, but not required.
A demonstrated understanding of the needs of professional musicians and how to support them to perform at their best.
Knowledge of chamber music repertoire and concert production.
Passion for making classical music accessible to new and diverse audiences.
Excellent written and verbal communication skills.
High level of organization and professionalism.
Excellent interpersonal skills.
Strong attention to detail and ability to work on multiple projects simultaneously.
The discipline to work independently, but also the ability to function as a member of a team.

WORKING CONDITIONS/PHYSICAL DEMANDS: Many functions of the job will be performed during the evenings and on Saturdays and Sundays, as the New Jersey Symphony’s performance schedule dictates. Access to an automobile and valid driver’s license are encouraged; frequently, the venues are not directly accessible through public transportation. The employee must be able to lift 20 lbs, speak on a microphone, communicate and listen on a headset. The employee will occasionally be standing on uneven surfaces and navigating narrow backstage spaces.

How To Apply

Please email resume and cover letter with salary requirements to: Kristin Orlando, Vice President of Operations (include “Director of Operations & Community Programs” in the subject line)